ParentSquare Parent FAQ
How do I Combine/Merge Accounts?
Sometimes users will need to merge accounts together. Sometimes parents with more than one child will have multiple accounts because parent information didn’t match (name, email, phone). Many staff members are also parents, and will have a staff account and a personal parent account. You can combine accounts so everything is in one place.
To merge accounts in the ParentSquare app, you can:
- Log in to your main ParentSquare account
- Tap the menu in the upper left
- Select Account
- Select Combine Accounts
- Log in to the other ParentSquare account you want to combine
- Select the name you want to use for your account
- Click Combine Accounts
You can use any of the associated email addresses or phone numbers on your combined account to log in to ParentSquare.
When to merge accounts
You might want to merge your ParentSquare accounts if:
-You have multiple accounts because your parent information doesn't match
-You want to combine accounts so everything is in one place
Troubleshooting:
If you don't see the account you want listed, you can click Combine Another Account.
FAQ: How to Modify Your Notification Settings in ParentSquare
Q: Can I choose how I receive information from my school(s)?
A: Yes! In ParentSquare, you can adjust your notification settings to decide how and when you’d like to be notified (email, text, or app notifications). You can also customize settings for announcements, messages, and alerts.
Follow these steps:
- Log in to ParentSquare.
- Go to the top right corner of your browser and click your name.
- Select Manage Account from the dropdown menu.
- In the left-hand menu, click Notification Settings.
